Itechmarine LLC. Industry Standard Manufactures Warranty
100% Customer Satisfaction Guarantee
If any Itechmarine LLC. product fails to perform to the
customer's satisfaction we will replace, repair or refund
the purchase price of the unit upon request for a period of
thirty (30) days from the original invoice date.
An online RMA Request Submission is required to process
return requests. Satisfaction return protection applies
only to standard equipment purchased factory direct from
Itechmarine LLC. Shipping costs are excluded. Product must
be returned in like new condition. Expenses for custom or
engineering work performed for the customer are considered
"all sales final" and are excluded. Once a product is
fundamentally altered from its stock configuration it is
considered a custom product. Custom or User Specified
products are considered "all sales final" and warranty
service is the only manner of return authorized. Items that
are not regularly stocked or large volume orders are
generally non-cancelable and non-returnable. Please check
prior to purchase if this is a concern. This return policy
cannot be used to create a hot swap condition for previously
purchased Wireless Equipment. Itechmarine LLC. reserves the
right to make the final determination on return eligibility
at its sole discretion. To start an RMA, you must email
sales@itechmarine.com
and request an RMA number.
THIS WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE GOODS
PURCHASED HEREUNDER AND IS EXPRESSLY IN LIEU OF ANY
WARRANTIES OR CONDITIONS OTHERWISE IMPLIED BY LAW INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OR MERCHANTABILITY OF
FITNESS FOR A PARTICULAR PURPOSE. WE SHALL NOT BE LIABLE FOR
LABOR, LOSS OF PRODUCT, CONSEQUENTIAL OR INDIRECT DAMAGE.
Premium and OEM Equipment Warranty
Itechmarine LLC. offers a one (1) year limited warranty on
all parts and assemblies for our line of OEM Equipment
unless otherwise specified. Itechmarine LLC. will repair or
replace any defective unit during the warranty period
commencing at the original purchase date. Itechmarine LLC.
reserves the right to provide reconditioned replacement
product. Itechmarine LLC. will not under any circumstances
repair or replace any equipment that is damaged by
lightning during the warranty period. This equipment can be
replaced at current pricing.
Cable Assembly Warranty
Itechmarine LLC. offers a 30 day limited warranty on all
cable assemblies sold by Itechmarine LLC. Itechmarine LLC.
warrants that all cable assemblies will be free of
manufacturer defects for a period of 30 days from the date
of purchase. Cables that are found to be defective will be
repaired or replaced depending upon the defect at the sole
discretion of Itechmarine LLC. Cables that are damaged by
abuse, improper use or improper installation will void all
warranty coverage.
Lightning Arrestors
Itechmarine LLC. offers a one (1) year limited warranty on
all lightning arrestors. Itechmarine LLC. warrants that all
lightning arrestors will be free of manufacturer defects for
a period of one (1) years from the date of purchase.
Resale Product Warranty
Branded products distributed and/or resold by Itechmarine
LLC. are covered solely by the original manufacturer's
warranty. Returns for warranty service are handled directly
with the original equipment manufacturer. Resale product
cannot be returned for refund but can be returned for
repair.
Warranty
We warrant our manufactured products and assemblies as
stated above and to included the following:
These products are warranted against defects in workmanship
or materials under normal use. We cannot warranty our
products in case of misuse, acts of God, or consequential
damage. Alteration of product cancels all warranties. Under
no circumstances will we be responsible for any damage
beyond the replacement cost of the defective merchandise.
Itechmarine LLC. will not be responsible for products not
installed correctly and /or any costs incurred such as
labor or technical services incurred during installation. We
reserve the right to repair or replace any products that are
returned under warranty. Products distributed by us carry
the warranty of the respective manufacturer only. This
warranty applies to the original purchaser only and is not
transferable. This limited warranty covers normal use. The
limited warranty does not cover damage incurred during
shipment, caused by impact with other objects, dropping,
immersion in liquid; service by anyone other than us, use
not in accordance with instructions, accident, abuse,
misuse, natural disasters such as flood, fire, earthquake or
lightning, power surges and problems caused by use of power
supplies not supplied by us. Warranty coverage will not
apply in the event the serial number or brand-name has been
removed, altered or defaced. EXCEPT AND TO THE EXTENT
EXPRESSLY SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND WE
EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED HEREIN. Some
states do not allow the exclusion of implied warranties or
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. This warranty gives
you specific legal rights, and you may also have other
rights that vary from state to state.